Shipping policy

• Rural delivery is available to properties with a physical street address.
• Most products ship FedEx.

Large Package Delivery Items
Large package items are usually delivered by truck service. See product pages for specific details. Additional services have been arranged for during the order process. A delivery agent will call to schedule delivery. A responsible party at least 18 years of age must be present to receive all deliveries and sign for the shipment.

• Customers must inspect the delivery carton for visible damage. If any carton has visible damage "product damaged" must be written on the face of the delivery receipt. Customers that sign for delivery and do not notate "damage" assume responsibility if merchandise is damaged. Review the Damaged Merchandise section.
• DorothyDraperHome.com is not responsible for shipping delays due to the fault of the manufacturer, delivery carrier, acts of terrorism, acts of war or any uncontrollable or unforeseen acts of God.